Privacy Policy

This policy explains what information we collect when you visit our website or work with us, how we use it, and the choices you have. We keep it in plain English on purpose, if anything here is unclear, ask us and we'll explain.

By using this site, you agree to the practices described below. If you don't agree, please don't submit your details through the site.

This website is operated by [Company legal name], registered at [registered address]. We're the "data controller" for the personal information collected through this site, which is a formal way of saying we're responsible for it.

For anything related to your data, contact us at [email protected].

Details you give us. When you fill in a form, book a consultation, or email us, we collect what you provide, typically your name, email address, company name, and the content of your message.

Technical data. Like most websites, we automatically receive some technical information when you visit, such as your IP address, browser type, and the pages you viewed. We use this to keep the site secure and understand how it's used.

We use your information to respond to your enquiries, provide the services you've engaged us for, improve this website, and send you information you've asked for. That's it, we don't sell your data, and we don't use it for anything unrelated to why you gave it to us.

We use minimal cookies and privacy-respecting analytics to understand how visitors use the site. We don't run invasive tracking, and we don't follow you around the web with ads.

We rely on a small number of trusted providers to run parts of this site and our business, for example booking, payment and email services. These providers process data on our behalf under their own privacy policies, and we choose them with care.

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No system is perfectly secure, but we treat your data the way we'd want ours treated.

We keep personal information only as long as we need it, to respond to you, deliver our services, or meet legal obligations. When we no longer need it, we delete it or anonymise it.

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, or object to how we use it.

To exercise any of these rights, email [email protected] and we'll respond promptly. You won't be charged, and we won't treat you differently for asking.

Some of our service providers may store or process data outside your country. Where that happens, we take steps to ensure your information receives an appropriate level of protection, in line with applicable data-protection laws.

This site is not directed at children under 16, and we don't knowingly collect information from them. If you believe a child has provided us with personal information, contact us and we'll delete it.

We may update this policy from time to time as our services or the law change. When we do, we'll post the new version here and update the "last updated" date at the top of the page.

Questions, concerns, or requests about your data? Email us at [email protected] or write to [Company legal name], [registered address]. We're happy to help.